Pearson

Privacy Policy

Last Updated: May 15, 2023

Introduction

Pearson ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and Microsoft Word add-in (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you register for an account, request a demo, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Billing information

Usage Information

We may collect information about how you use our Services, including:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns and preferences

Document Information

When you use our Microsoft Word add-in, we may process document content to provide our quality assurance services. This may include:

  • Document text and formatting
  • Document metadata
  • Error patterns and corrections

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Provide customer support
  • Develop new products and services
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@pearson.com
Address: 123 Legal Tech Avenue, Suite 500, San Francisco, CA 94105